Ops control center for a modern e-commerce brand

Overview

Centralized KPIs across marketing, CX, and operations.

Role

Product & Operations Partner

Highlights

• Centralized KPIs across marketing, CX, and operations.
• Gave leadership a single weekly view of performance and risk.
• Reduced time spent in disconnected dashboards and exports.

What I Delivered

Gave leadership a single weekly view of performance and risk.

Impact

Reduced time spent in disconnected dashboards and exports.