Protect Insurance Product Launch

Overview

I delivered the final UX and product work for the launch of Salary Finance’s Protect insurance product, tightening user journeys and ensuring compliance before release.

Role

Product Manager, Salary Finance

Highlights

• I delivered the final UX and product work for the launch of Salary Finance’s Protect insurance product, tightening user journeys and ensuring compliance before release.
• I refined application flows, clarified eligibility screens, aligned servicing journeys and fixed friction points uncovered during testing. I also coordinated final changes with engineering and compliance.
• The product launched with a cleaner experience, higher clarity around cover, and fewer drop-offs across the early application funnel.

What I Delivered

I refined application flows, clarified eligibility screens, aligned servicing journeys and fixed friction points uncovered during testing. I also coordinated final changes with engineering and compliance.

Impact

The product launched with a cleaner experience, higher clarity around cover, and fewer drop-offs across the early application funnel.